1. After joining The Fresh Club, you must have made 12 payments before booking in your first Fresh Club colour refresh. In the first year of your membership only, if you require a colour refresh before 12 payments have been made, you will be charged the difference between what you have paid so far, and the cost of a colour refresh at your appointment.
2. You must be in The Fresh Club to redeem a colour refresh service. If you cancel your membership, you will not be entitled to a colour refresh service at a later date if no longer in the club. Ensure you book and have your colour refresh service BEFORE cancelling your membership.
3. The Fresh Club is a subscription service. It is not a savings club. The treatments included have no cash value and cannot be exchanged for cash nor can the value of payments made be put towards/ exchanged for any other product or service.
4. All payments made are non refundable and non transferable.
5. You may cancel your membership at anytime, however all payments made before cancelling are non refundable / transferable as you will have had access to the membership benefits and special offers during your time in the club.
6. Discounts on other services only apply while the member is in the club/ making subscription payments.
7. Protocol will be for our email system to remind you when it has been 12 months since your last treatment. However, technology and people are not perfect. It is your responsibility to ensure you book in for your colour refreshes when they are needed/ available to you.
8. If you have more than one area of PMU, you can choose which area to refresh every 12 – 24 months. You do not need to have two or three subscriptions.
Terms and conditions confirmation will be required upon the signup process.