No Minimum Joining Period: You may cancel your membership at any time. It is your responsibility to cancel before your next payment is due. Payments already made will not be refunded, but you will be entitled to the treatment for any payment made.
Member-Only Benefits: Only the named member is entitled to the monthly treatment and associated club benefits. These cannot be shared or gifted to anyone else.
Non-Refundable and Non-Exchangeable: The Skin Club is a subscription service. The treatments included have no cash value and cannot be exchanged for cash. The value cannot be applied towards or exchanged for any other treatment except those listed in the ‘Swap’ menu.
Membership Benefits Validity: Membership benefits only apply while you are an active member. If you cancel or reschedule an appointment with less than 48 hours’ notice, you will lose that treatment and will not be entitled to a replacement or a refund for that month.
Booking Responsibility: Our skin therapist will help book your next treatment at the end of each session to ensure you receive your treatment every month. However, it is ultimately your responsibility to ensure you are booked in for a treatment each month. You can book via our online booking system, email, phone, messaging, or text. If you do not book and receive a treatment within the month, the treatment will be forfeited and no replacement or refund will be provided.
The Fresh Club Terms and Conditions
After joining The Fresh Club, you must have made 14 payments before booking in your first Fresh Club colour refresh. Colour refresh appointments under the Fresh Club Membership can only be booked once the required 14 monthly payments have been completed.
You must be in The Fresh Club to redeem a colour refresh service. If you cancel your membership, you will not be entitled to a colour refresh service at a later date if no longer in the club. Ensure you book and have your colour refresh service BEFORE cancelling your membership.
The Fresh Club is a subscription service. It is not a savings club. The treatments included have no cash value and cannot be exchanged for cash nor can the value of payments made be put towards/ exchanged for any other product or service.
All payments made are non refundable and non transferable.
You may cancel your membership at anytime, however all payments made before cancelling are non refundable / transferable as you will have had access to the membership benefits and special offers during your time in the club.
Discounts on other services only apply while the member is in the club/ making subscription payments.
Protocol will be for our email system to remind you when it has been 12 months since your last treatment. However, technology and people are not perfect. It is your responsibility to ensure you book in for your colour refreshes when they are needed/available to you.
If you have more than one area of PMU, you can choose which area to refresh every 12 – 24 months. You do not need to have two or three subscriptions.
Fresh Club Members also receive additional membership benefits while their subscription is active. These may include: 10% off brow wax, tint and lamination treatments. 10% off lash tint and lash lifting treatments. £50 off any new PMU treatment. A birthday voucher issued during your birthday month. Exclusive monthly member offers. Priority/early access to new treatment launches and limited treatment offers. These benefits are only available while membership payments remain active and may be amended or substituted at the discretion of Christine Alison Clinic.
The Smooth Club Terms and Conditions
Pay Monthly and Pay Up Front sessions must be used within 12 months of joining the Club / making the first payment.
Your membership is non-transferable. Should you decide or need to stop your treatments, any refund will be calculated as your membership cost less any treatments performed at full price.
Should you fail to attend your appointment or give less than 48 hours notice when rescheduling, you may have a treatment deducted from your membership.
